In the app
- Open LinkVoice and sign in.
- Tap More (the ⋯ button), then Profile.
- Tap Delete account and confirm.
Deletion takes effect immediately and cannot be undone. The app returns to the sign-in screen.
Without the app
If you can no longer open the app, email [email protected] from the address you signed in with and ask us to delete your account. We delete it within 30 days.
What is deleted
- Your sign-in identity (the email address and account identifier from Apple or Google).
- Your balance of interpreting time, including any unused time.
- Your usage records (how many seconds were used and when).
- Your purchase records.
What is kept
- We never store audio, transcripts or translations, so there is none to delete.
- Conversation history is saved only on your device. Delete it from the History screen or by removing the app.
- Records of purchases held by Apple or Google stay with them. Where tax or accounting law requires us to keep a transaction record, it is kept in a form no longer linked to your sign-in.
Subscriptions
Deleting the account does not cancel a subscription, because the store manages it. Cancel it in Google Play (Play Store → your profile → Payments and subscriptions → Subscriptions) or on your iPhone (Settings → Apple ID → Subscriptions), before or after deleting the account.
More detail is in the Privacy Policy.