Account

Delete your LinkVoice account

LinkVoice is published by MissingLayer B.V. You can delete your account, and the data linked to it, at any time.

In the app

  1. Open LinkVoice and sign in.
  2. Tap More (the ⋯ button), then Profile.
  3. Tap Delete account and confirm.

Deletion takes effect immediately and cannot be undone. The app returns to the sign-in screen.

Without the app

If you can no longer open the app, email [email protected] from the address you signed in with and ask us to delete your account. We delete it within 30 days.

What is deleted

  • Your sign-in identity (the email address and account identifier from Apple or Google).
  • Your balance of interpreting time, including any unused time.
  • Your usage records (how many seconds were used and when).
  • Your purchase records.

What is kept

  • We never store audio, transcripts or translations, so there is none to delete.
  • Conversation history is saved only on your device. Delete it from the History screen or by removing the app.
  • Records of purchases held by Apple or Google stay with them. Where tax or accounting law requires us to keep a transaction record, it is kept in a form no longer linked to your sign-in.

Subscriptions

Deleting the account does not cancel a subscription, because the store manages it. Cancel it in Google Play (Play Store → your profile → Payments and subscriptions → Subscriptions) or on your iPhone (Settings → Apple ID → Subscriptions), before or after deleting the account.

More detail is in the Privacy Policy.